FAQ
Answers before you get started.
Which sports are supported?+
Community and independent basketball is the primary launch focus. Recreational volleyball workflows are also supported; confirm advanced tournament or re-tiering requirements before purchasing. Other sports are not yet offered.
What is one competition?+
One full season or program cycle of up to six months. It can include preseason, regular season, playoffs and championship activities.
What does an annual plan include?+
Up to four separate new competitions during a 12-month access period. Each competition may last up to six months. It is not one unlimited year-long competition, and unused competition allowances do not roll over.
Do teams, divisions or courts change the price?+
No added charges apply for more teams, players, divisions, games, venues or courts.
How do I get access?+
Choose a plan, complete checkout and use the account invitation sent to your email. Guided self-service setup is included, and optional onboarding or migration help is available.
Are prices in Canadian dollars?+
Yes. All published LeagueNexa software prices are in CAD plus applicable taxes.
What is the refund policy?+
LeagueNexa software purchases may be refunded within seven calendar days of purchase. After seven days, purchases are non-refundable, subject to applicable law.
Does Nexa+ collect registration payments?+
Nexa+ supports registration and participant payment workflows where activated and confirmed during setup. Until payment collection is enabled for an organization, administrators can still track participant payment status. Payment-processing and any platform fees are disclosed before activation.
Does history disappear when access expires?+
No. Historical schedules, results, standings, awards, champions and NexaID career history remain available unless intentionally made private.